866-869-0650

Trouble Code Table for DSC Power Series NEO Alarm Systems

Troubleshooting

LCD programmable-message keypad:

  • Press [*][2] followed by access code if required to view a trouble condition
  • The trouble light flashes and the LCD displays the first trouble condition
  • Use the arrow keys to scroll through all trouble conditions present on the system
    NOTE: When additional information is available for a specific trouble condition, a [*] is displayed. Press the [*] key to view the additional information. LED and ICON keypads:
  • Press [*][2] to view a trouble condition
  • The trouble light flashes
  • Refer to the trouble summary list below to determine the trouble condition(s) present on the system [*][2] Trouble Summary

    The list below describes the trouble indications displayed on keypads.

Trouble

Detailed Trouble

01 – Service Required

01 – Bell circuit 04 – Time and date 02 – RF jam detected 05 – Output 1 fault 03 – Aux supply trouble

02 – Module Low Battery

01 – Panel low battery
02 – Panel no battery
04 – HSM2204 1-4 low battery

05 – HSM2204 1-4 no battery 07 – HSM2300 1-4 low battery 08 – HSM2300 1-4 no battery

03 – Bus Voltage

01 – HSM2HOSTx voltage 06 – HSM2204 1-4 voltage 02 – Keypad 1-16 voltage 11 – HSM2208 1-4 voltage 04 – HS2108 1-15 voltage
05 – HSM2300 1-4 voltage

04 – AC Troubles

01 – Zone 1-128 AC 03 – Siren 1-16 AC 04 – Repeater 1-8 AC

05 – HSM2300 1-4 AC 06 – HSM2204 1-4 AC 07 – Alarm Controller AC

05 – Device Faults

01 – Zone 1-128 03 – Siren 1-16 02 – Keypad 1-16 04 – Repeater 1-8

06 – Device Low Battery

01 – Zone 1-128 04 – Repeater 1-8 02 – Keypad 1-16 05 – User 1-32 03 – Siren 1-16

07 – Device Tampers

01 – Zone 1-128 03 – Siren 1-16 02 – Keypad 1-16 04 – Repeater 1-8

08 – RF Delinquency

01 – Zone 1-128 03 – Siren 1-16 02 – Keypad 1-16 04 – Repeater 1-8

09 – Module Supervisory

01 – HSM2HOSTx 02 – Keypad 1-16 04 – HS2108 1-15

05 – HSM2300 1-4 06 – HSM2204
08 – HSM2208 1-4

10 – Module Tamper

01 – HSM2HOSTx 02 – Keypad 1-16 04 – HS2108 1-15

05 – HSM2300 1-4 06 – HSM2204
08 – HSM2208 1-4

11 – Communications

01 – TLM
02 – Phone number 01-04 03 – Alt. comm SIM lock 04 – Alt. comm cellular 05 – Alt. comm Ethernet

06 – Receiver 1-4 absent
07 – Receiver 1-4 supervision 09 – Alt. comm fault

12 – Not Networked

01 – Zone 1-128 04 – Repeater 1-8 02 – Keypad 1-16 05 – User 1-32 03 – Siren 1-16

Comments are closed.